FAQs

Yes, you will get wet from the chest down.

Each excursion is 90-minutes from start to finish. Your excursion will include your meet and greet, safety meeting, 60 minute in the saddle and your final farewell to the ponies.

Unfortunately the beach area isn’t large enough to ride on so we focus 100% on riding in the water through the Bay.

The best is shorts, shirt, and shoes that will stay on your feet. Example: crocks or watershoes.

There are public bathrooms about 2 blocks down the road.

Unfortunately riders need to be 10 yrs old and up. Special requests for younger riders can be sent to [email protected] for approval

There is no double riding. Everyone will be riding their own horse.  We don’t allow bareback riding. All horses will be wearing a lightweight waterproof saddle.

We highly recommend you don’t take anything on the ride that you don’t want to lose. We cannot stop the ride to find dropped phones. Trust us, the ocean has taken several from our guests. We do offer a picture package the day of the ride.

We have a 3 step mounting block we use for mounting and unmounting.

Absolutely! Bring a chair and sit back, relax, and enjoy watching the ride from the shore.

It’s quite difficult to do the ride without swimming. We can keep you in shallower water but your horse is going to want to swim with the rest of the horses.

Feel free to leave your personal items with us. We will lock it up in our truck. (Cponies is not responsible for these items.)

All tickets are fully refundable up to 20 days prior to the day of your ride. Within 20 days of your ride, we will refund 50% of your ticket price up to 96 hours before the scheduled start time of your ride. At 96 hours (4 days) your money goes hard and will not be refunded under any circumstances.

Customers will be entitled to a refund or receive a rain check good for one year in case of operator cancellation due to weather or other unforeseen circumstances. No-shows or late riders will be charged the full price with no refund. Please double check your ride time and location, arriving at the incorrect location for your ride could potentially forfeit your ride completely without the option to reschedule or receive a refund. There are no refunds or cash values on Gift Certificate purchases

Activity may be cancelled due to severe weather. The activity usually runs in light rain and other moderate weather conditions, but the seller may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If the seller cancels the event, ticket-holders will be allowed to reschedule, gift certificate or a full refund.